Parker Harris posed the question before TDX: "Why should you ever log into Salesforce again?" He wasn't being provocative. He was describing the roadmap.
Headless 360 exposes every capability as an API, MCP tool, or CLI command. Sixty-plus MCP tools shipped day one. A platform that spent twenty-seven years pulling users into browser UI just re-optimized itself for agents that will never open one.
Salesforce is wagering that its accumulated context, the escalations, renewal timelines, relationship graphs, gains value once agents can reach it without navigating screens. Strip the interface and what remains is data gravity. Every incumbent platform should be watching closely.
