Watch what happens when procurement departments try to evaluate AI agents. They pull out the same RFP templates they use for CRM systems. Uptime guarantees. Fixed feature lists. Predictable outputs.
Agents don't work that way. They adapt. They learn. They behave differently across contexts.
Eighteen percent of organizations say they're not adopting agents because of "unclear use cases." That's code for something else. Healthcare systems report they don't even have frameworks for AI procurement yet. The buying process itself has become the bottleneck.
Traditional software behaves the same way twice. You can test it, measure it, lock down the requirements. Agents improve through use. Standard procurement can't evaluate that.