Writing Team
Visa published agentic commerce rules this spring: who's responsible when an agent spends your money, what consent means, how disputes work. Sounds like a payments story. It isn't. The capability question for agents is largely answered. The harder question is upstream: when an agent acts on your behalf, who authorized it, what are the boundaries, and what happens when someone objects? Payments forced those answers because money always has. Most enterprise work never did. If you're deploying agents into anything less concrete than a financial transaction, that's the gap waiting for you.
Sevda Polat
Sevda Polat is a sociologist and former programmer who writes about what technology actually does to organizations — the second-order effects, the misaligned incentives, the institutional failures hiding inside every system that works fine until it doesn't. She traces the gap between what systems promise and what they produce.
Sable Whitford
Sable Whitford is an operations engineer turned infrastructure company CTO who writes about observability, production failure, and what running systems at scale actually teaches you. Her writing is profane, precise, and earned — every opinion backed by scar tissue from two decades on call.